FAQ

PINK BISOUS  SWEET DEALS 

Customers nationwide (The Philippines only) can enjoy FREE Shipping on any single purchase of P1,500 or more.

Your Store

FAQ

Is this item available? 

Customers can easily check the item availability on our website. 
*On a rare occasion we will notify you as soon as possible IF your desired item is no longer in stock before processing the order.

How to place an order online?

1. Browse or Select item(s) you want to purchase. 
2. Simply click "Add to Cart" to shop item(s), and click "Continue Shopping" to add more items to your virtual shopping cart.
3. Click "Proceed to Checkout" to submit your order.
4. Email your payment details to sales@pinkbisous.com and patiently wait for your package to arrive at your doorstep. Allow 3-5 business days to complete the process, processing of orders, verifying payment, preparing for your items and shipping to your preferred address.

IMPORTANT REMINDER: In order for your payment to get verified in a timely manner.
Please send an email to sales@pinkbisous.com with the following information

  • Full Name
  • Order Number
  • Total Amount Paid
  • Payment Method
  • Date of Payment

Can I do the transaction through SMS or on Facebook?

Sorry, we do not transact through SMS though we only answer product/order related inquiries. We do not accept order(s) from Facebook unless if there's a website maintenance. We encourage all customers to process/submit their order(s) on our website. You may email us or fill out the contact form for any questions.

Do you offer Pickups?

No, we only ship items directly to our customer's preferred shipping address.

Do you deliver to alternate address?

We will deliver your package to the Ship-To Address from the online order form. You may change the ship-to address before submitting the order. Once the order has been processed you may no longer change it.

Do you have a minimum purchase?

No, we do not have a minimum purchase.

Can I buy Gift Vouchers?

Yes, you may buy a gift voucher with your desired domination as a gift card to your family, lovedones and friends. 

  • Gift vouchers are non-refundable.
  • The voucher will serve as your online money / shop credit or a discount once you place an order.
  • There is no expiry for purchased Gift Vouchers.
  • The customer can purchase up to P 2,000.00 / single transaction.

Gift Voucher or Gift Certificate is your prepaid money/shop credit to buy items from our online shop - Pink Bisous Online Shop. There are 3  themes for you to choose from, Christmas, Birthday and Sweet Treat.  You can send a gift voucher to your friends, family and loved ones to buy the item(s) and merchandise from our shop ONLY. The minimum domination is P25.00 and the maximum domination is P 2,000.00, there is no expiration for the gift voucher and it is non-refundable.

What is a Coupon?

Coupon is one of the freebies from Pink Bisous Online Shop. It is a promotion code coupon that we are giving away to all customers for specific events. It can be a discount coupon or a free shipping coupon.

What's the use of Newsletter?

We will notify all of our subscribers through email about latest promotions, new arrivals, discounted items, limited offers, and events.

Can I be your re-seller?

Yes, you can choose to buy from us and sell them at a higher price. 

What is Affiliate? How to become one of your shop affiliates?

You may submit your registration to become one of our shop affiliates. Pink Bisous Online Shop affiliate program is free and enables members to earn revenue by placing a link or links on their web site which advertises Pink Bisous Cute Online Shop or specific products on it. Any sales made to customers who have clicked on those links will earn the affiliate commission. The standard commission rate is currently 5%.

Do you drop ship?

Yes, it is possible. Experience Drop Shipping - Simply put your buyer's information (name and shipping address). You may also include specific instructions if you want us to put your information as a sender.

Do you offer a discounted price if I buy many different items? 

Sorry, we can't. Discounted items price is already indicated on each item. You may view all of our discounted items here.
However, we have a seasonal sale or discounted price and all promotions will be emailed or posted on our social sites.

Do you ship?

Yes, we do ship by Xend http://www.xend.com.ph and LBC Express http://www.lbcexpress.com

How much is the shipping fee?

Metro Manila

P 69.00 

Other Provinces: Luzon, Visayas, and Mindanao
P 109.00 

Do you offer free shipping?

Yes, it depends on if we have a FREE SHIPPING promo.

When will I receive my package?

We will ship your order(s) in the next 2-3 business day after your payment has been verified. We do not ship on Sundays and Holidays. 
To Metro Manila, the courier delivers within 2-3 business day. For Provincial - Luzon, Visayas, and Mindanao, it will take within 3-5 business days. 
Some items are pre-order and it will take 7 days to complete the whole process. You can notice some products that have a notice of "This item is for 7 days delivery".

NOTE: We do not offer expedited shipping. We are not responsible for any delays from courier part.

Do you ship on Sundays? Holidays?

Sorry, we do not ship on Sundays and regular holidays same as our shipping company partner. 

What are your payment methods?

Payments made thru the following options;

  • BPI Deposit
  • Unionbank Deposit
  • Paypal
  • Visa/Master Card (linked to Paypal)
  • Money Transfers - Western Union, LBC and ML Pera Padala

*We will add more payment options soon. 

When is payment expected?

Payment from the interested customer is expected within 2 business days. Let us know once you submit the payment to us at sales@pinkbisous.com

Can I reserve an item and  pay later?

Sorry, we do not accept reservations. Items will be only shipped to the buyer once we received the full payment.